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Injuries claim cases are filed every day across the United Kingdom. Many people choose to work with their family solicitor in order to process their injuries claims.

However, a claimant with personal injuries has another option in the U.K.

The claimer may not want to seek legal action immediately. Instead, they may choose to work out a settlement with the party that injures them. Or perhaps they are not entirely certain that they have the evidence to prove that the other person or persons were directly negligent in their actions. They may simply feel that the other party didn't mean to injure them, so monetary compensation isn't really necessary, but that an apology or some other form of admission of the problem that caused the injuring should be made. In any of these cases, assessors and management companies across Great Britain are a viable alternative to going directly to an injury claims solicitor.

With one of these companies, the personals of a case are reviewed with an assessor. The assessor or manager will then normally attempt to contact the individual that you are making your personal claim against. They will act as a type of mediator between the injured party and the potential defendant. Often, mediation is more appealing to both parties in personal claims, because it can avoid the lengthy, costly process of going to court.

If the mediation process should fail, the next step may be filing legal action in order to attempt to force payment from the opponent. However, assessors and managers are not able to represent the one who claimed for damages in court. The assessor or management company will often refer the case to one of their own solicitors on staff, or to one with which they have a working relationship. This arrangement may or may not be an advantage to the client. On the one hand, they do not have to find their own solicitor, as it is done for them. On the other hand, they need to understand what kind of options they have for choosing someone else if they are not happy with the way that their case is being handled. In the worse case scenario, a complaint can be made with the Law Society's Consumer Complaints division. If they find that a case was not handled the way that it should have been, the client may have some recourse to compensation from their lawyer.

Personal cases are just that; personal. If you are claiming a large amount of damages or if you are emotionally tied to the result, it may be more comforting for you to personalise the experience by working directly with a legal representative. Whichever choice is made, keep in mind that there are time limits in which damages must be claimed for injuries. An assessor may provide a good service in the first place, but if court action is eventually needed, it will be important to know that before the end of the (normally) three year time limit.